I had a headboard I wanted to reupholster- I looked into many other places but found few that would actually reupholster a cheap headboard (i.e.: i paid <$1000 for it originally). Talked to Sarah and ViVi and they said they could do the work. They sent me samples via email and found a print I liked... I then went to the site and took a look. They picked up the headboard in a week and dropped it off for me- hassle free. Looking forward to seeing how this will change the bedroom! Thanks!